There is saying that to make a work easy, you need to break down and it will become easy what was initially thought as daunting work. However, I have seen problem started coming as scope grows, Role build up to have more projects and managing those tasks become overwhelming when those need to be delegated as well.
In many attempts to understand what's missing here is that we go to the route to break them down to find pieces of puzzle; however, in the end when we forget to pull all pieces together, we are not able to complete that puzzle and struggle.
So never leave your objective and keep checking tasks break up against it.
For example, to better serve clients in timely fashion, we divide company into multiple unit. It works well as we are focused. However, as business grows, this model struggle in collaboration, below are to name few:
- To give 360 degree view to cover up all expectation in timely and efficient manner
- To get people of right skills since they are not in your department
- Have multiple dependencies
If company can override departmental goals and create composite vision, it will be able to fix dropping Client satisfaction rating.